Check the code first
Connect GitHub and an AI specialist can check how your product really behaves when the knowledge base has no answer. Read-only, secrets never copied, and by default nothing from the code reaches the customer.
500 conversations, no credit card.
Checked in the code before it reaches engineering
Give a specialist that only your own team talks to permission to cite file and line. When a case looks like a bug, your team asks it first: it searches the code and points to the exact place. If it is expected behaviour, the case is closed on the spot. If it is a bug, it reaches engineering with the right file already named.
- Searches and reads your repository mid-conversation
- File and line only for specialists your team talks to
- Fewer cases passed to engineering just to ask how something works
Your code stays yours
The connection is built so the code helps the answer without becoming the answer.
Read-only, repositories you choose
Atender's GitHub app can read code and nothing else. You pick the repositories on GitHub's own install screen, private ones included.
Secrets stay out
Files like .env and private keys are never copied, secrets found inside other files are masked, and you can exclude any path you like.
Only the specialists you choose
Code is granted to one specialist at a time in your Agent Stack. A specialist without it never reads a line.
Product terms by default
A specialist that talks to customers answers in plain language: no code, no file names, no mention of the source.
Always the latest version
Every push to your main branch is picked up within minutes, with a Sync now button for when you can't wait.
Knowledge base first
Your articles and handbook are checked first. The code is where the specialist looks when they have no answer.
Our own support reads our own code
Atender's support runs on Atender, with our own repository connected. Every change we ship is in the specialist's copy within minutes, so the answer to “how does this work?” is never a release behind. Bug reports go to our Issue Tracker, and the pull request that fixes one is linked to it.
From conversation to fix, in one place
- Turn a conversation into an issue without leaving the inbox
- Spot duplicates, so ten reports become one issue
- Link the pull request that fixes it
- Let the customer who reported it know when the status changes
Connected in three steps
- 01
Install the app on GitHub
Install Atender's read-only GitHub app and choose the repositories it may read.
- 02
Give a specialist the code
In your Agent Stack, choose which specialist may look things up in which repositories.
- 03
Choose how it answers
Product terms for specialists that talk to customers, or file and line for one only your team talks to.
The code is one more source for your Agent Stack, next to your knowledge base and the systems you connect.
Questions engineering teams ask us.
See Atender in action
Try the full platform for free. Or book a demo and we will walk you through it.
500 conversations, no credit card.