AI answers your phone on the first ring
The same agent that handles your chat and email picks up the phone — same knowledge base, same rules, same capabilities. It answers instantly, books and reschedules while the caller is still on the line, and hands over to a human the moment one is needed.
500 conversations, no credit card.
Watch the AI take a real call
One brain, every channel
Voice isn’t a separate product with its own settings to keep in sync. It’s the same agent you already run on chat and email — same knowledge base, same rules, same capabilities — so the moment you update an article, you’ve updated what callers hear.
It does things, not just says things
The agent doesn’t read a script and hang up. It calls the same capabilities your text agents use — look up an order, book an appointment, move a technician visit — and the record changes while the caller is still on the line. Approval policies decide what it may do on its own and what needs a human first.
Fluent where others fumble
A dedicated Scandinavian speech engine — the part most voice AI gets wrong — means Norwegian, Swedish and Danish callers are understood the first time, dialects and all. The agent also speaks English, German and French, detects the caller’s language on its own, and more languages can be added.
Handover that keeps context
When a caller wants a person, the agent writes a summary before it lets go, and your top-tier customers jump the queue. The human joins with the transcript already on screen — nobody gets asked to explain it all again.
AI Voice answers the calls your telephony layer routes, drops every call into the same inbox as chat and email, and reports alongside every other channel.
Voice & IVR
Numbers, visual call flows, queues and recording — the telephony layer the AI agent answers on top of.
Conversations
Calls land in the unified inbox, transcribed live, alongside chat, email and social.
Analytics
Resolution rate, handover rate and call duration sit next to the same metrics for every other channel.
The agent on the other end of the line.
See Atender in action
Try the full platform for free. Or book a demo and we will walk you through it.
500 conversations, no credit card.