Success Stories

Real results with Atender

Don't just take our word for it — listen to what our clients have to say.

30%
Capacity increase
in under 2 months
24/7
Global coverage
across time zones
Millions
End-users served
daily through client apps
10+
Industries trusted
EV, SaaS, hosting, travel, and more
EV & eMobility

Zaptec

Zaptec provides leading technical solutions for EV charging and manages subscriptions through subsidiary Charge365. Their rapid growth required top-quality 24/7 support. Atender provides a hybrid model combining Zaptec's dedicated team with flexible 24/7 capacity on a pay-as-you-go basis, enabling rapid scaling while maintaining service quality.

24/7Support coverage
The internal training Atender gives their agents makes them ready to go as soon as they're onboarded with us. My life is a lot easier knowing we have such talented people handling our customer support. Together with Atender we offer 24/7 support to all our customers. The quality is great!
Lisbeth A. Hanasand
Zaptec
Zaptec logo
Web Services & Hosting

Webhuset

Webhuset maintains lean customer support with a commitment to human availability. They needed rapid scaling capability without long-term contract commitments. Atender delivered capacity increases without quality loss.

+30%Capacity in 2 months
We started out with a small frontline team of five, but quickly realised how much better Atender was at running customer care teams than we were. Atender increased our capacity by over 30% in under two months.
Andreas Bakke
CEO, Webhuset
Webhuset logo
SaaS & Streaming

Vimond

Vimond provides streaming and content management platforms serving millions daily through clients including Comcast, CNBC, and TV 2 Norway. Global reach demanded world-class 24/7 support operations.

MillionsEnd-users daily
From day one we've had a great cultural fit with Atender. They have a professional and knowledgeable approach to customer service that we really benefit from. Our customers are the world's largest media companies.
Børre A. Sandvik
EVP Technology & Product, Vimond
Vimond logo
Construction Tech

Fonn

Fonn's app serves thousands of simultaneous users solving time-constrained tasks at construction sites across multiple time zones — from the US to the Philippines. Atender partnered to professionalize support while preserving Fonn's industry expertise and customer-relationship feel.

We needed to make our support operations more professional and we considered both building the capabilities internally and finding an international partner. After researching the market, we decided to partner with Atender, which has been a great experience.
Kine Lunde
COO, Fonn
Fonn logo